Jeanswest, one of Australia and New Zealand's leading denim fashion brands, has selected the Manhattan Scale product suite to operate its new distribution centre (DC) in Melbourne, Australia.
“As a company that has enjoyed unprecedented growth throughout Australia and New Zealand and more recently in the Middle East and China, we recognised an inherent need to review our entire supply chain operations and replace our in-house warehouse management system (WMS), which was simply too antiquated to support our requirements, both in terms of our physical store locations and our online operations in particular which have expanded exponentially in recent months,” explains Andrew Grant, general manager IT and logistics at Jeanswest Corporation.
As part of the company’s decision to consolidate its warehouse operations through the opening of a new centralised DC in Melbourne, the company wanted to replace its legacy in-house WMS with a system that that could facilitate better inventory management and stock accuracy; improve space utilisation within the DC; support new business processes; and provide greater efficiency through streamlined operational processes and greater control of resources.
“We have been extremely satisfied with what the solution offers and the type of improvements it can deliver from a supply chain optimisation perspective. What we have also been particularly impressed with is Manhattan’s project management approach, both in terms of implementation and execution, which has been simply outstanding. The strategy they put in place from the pre-sales stage was extremely structured and the Manhattan team involved have been nothing but reliable and professional throughout our engagement with them. They have set the bar very high,” Grant says.
Another capability of Manhattan Scale, which Jeanswest has seen as particularly beneficial includes its ability to facilitate data exchange with suppliers from overseas as well as fully integrate with the systems of its domestic freight and online delivery partners a significant value-add from a productivity stand point.
“We have a wealth of experience in providing supply chain solutions to some of the leading retailers in Australia, so this was an ideal project for our team,” says Raghav Sibal, managing director Australia and New Zealand at Manhattan Associates.
“Our ability to demonstrate a proven track record in the apparel industry specifically was a significant factor in Jeanswest’s ultimate decision to select Manhattan. Manhattan Scale drives cost savings and increases productivity for its retail sector clients by automating and optimising processes for a more effective distribution network. Manhattan is delighted that its solutions will serve as the supply chain technology platform that will underpin Jeanswest’s continued growth strategy.”