Salesforce announces general availability of Einstein Copilot
Along with new actions for sellers and tools for enterprise AI adoption.
The Inside View
Is your business structure right?
How changing your business structure could trigger some unwanted tax liabilities.
LATEST NEWS
CouriersPlease CEO shares tips for online retailers amid economic headwinds
As nine in 10 retailers anticipate major challenges ahead.
From the Editor’s Desk
How Samsung technology can help enhance the in-store shopping experience
By using large format displays, brands can establish a more prominent presence, promote products and experiences on offer in store, and potentially drive higher foot traffic and increase basket size.
Michael Hill ushers in new era with global flagship store in Melbourne
Representation of legacy and vision for the future.
PakTech partners with Endeavour Group for recycling collaboration
As the organisation begins manufacturing in Australia.
Signature Security Group relaunches in Australia
To deliver business-focused security services to local organisations.
Tesco selects Eagle Eye to power promotional platform
AI and ML facilitate hyper personalisation for customers.
The secret sauce to customer loyalty
Deepening customer relationships by going beyond transactions.
Retailers, are you ready to ‘dive into’ Gen AI?
If you don’t do it now, you risk falling behind.
Six tactics to master the art and science of building lasting customer relationships
Practical tips from Intuit Mailchimp’s Strategic Loyalty Playbook.
How to make every customer feel like they’re your only one
Four foundation strategies to build great customer relationships.
How to add more brands to your retail business with ease
And achieve a full and accurate view of inventory for all brands.
Have we settled for mediocre customer service forever?
Could an overhaul of service be led by customers as much as by businesses?