Tyro is calling on Australian business owners to prepare for the shutdown of the 3G network and avoid disruptions to how they take payments.
The 3G network will be shut down on the weekend of August 31 and September 1, 2024 meaning devices currently connected to 3G will no longer function unless switched to Wi-Fi or an Ethernet connection.
Tyro has contacted all customers who have a device connected to the 3G network with instructions on how to update their network connection before the end of August.
With six weeks to go, Tyro head of in-store payments, Matt Patterson is urging all business owners to check now if they will be impacted.
“The 3G network is still used by many businesses to take payments so we encourage all business owners to find out if they are using a 3G device and need to make the switch,” he said.
“For Tyro customers, please check for an email or SMS from us, visit www.tyro.com/3G or contact our customer service team during business hours on 1300 048 976.”
“The last thing we want for businesses owners is disruptions to their service, especially over Fathers’ Day weekend which we know is a busy trading time for hospitality venues and retail stores.”