Global marketplace for refurbished goods, Reebelo has announced a strategic partnership with leading provider of extended warranty and insurance plans, SquareTrade, to introduce ReebeloCare in the Australian market.
This comprehensive 24-month care and service plan offers Australian customers the option to refresh or replace their device on demand for ‘any reason’ and includes an extension of Reebelo’s warranty.
The benefits of ReebeloCare extend further with multiple service options, regardless of the condition of the covered item. Customers can select the service journey that best suits them, with refresh options including mail-in, walk-in and come-to-you, or a replacement with up to three device options to choose from.
For added peace of mind, ReebeloCare plans offer global coverage. There is also a 24/7 self-service portal for Reebelo customers to make service requests while also providing over-the-phone support for those who prefer speaking to an agent.
Reebelo chief strategy officer, Josh Beasley said, “By partnering with SquareTrade, Reebelo has aligned with an industry leader known for its extensive experience, capabilities, and proven track record. This collaboration ensures that ReebeloCare is market-leading in every way. Beyond offering consumers the highest quality sustainable products, we are committed to providing utmost flexibility, choice, and value for money with our services.”
SquareTrade global CEO, Karl Wiley added, “For over a decade, SquareTrade has established a global reputation for creating and managing protection and insurance plans for some of the world’s best-known retailers and mobile phone operators. We’re thrilled to be working with Reebelo and look forward to giving their customers fast, flexible service that helps them enjoy life with the devices they love and rely on.”