Posted inCustomer service Freshworks unveils AI-powered customer service suite by Emily Bencic August 16, 2023August 16, 2023
Posted inCustomer service How retail service standards drive customer centricity by Monique Richardson July 31, 2023July 31, 2023
Posted inCustomer service Customer acquisition and loyalty the top priority among small retailers by Emily Bencic July 27, 2023July 27, 2023
Posted inCustomer service Sales and service teams lag behind in adoption of generative AI by Emily Bencic July 27, 2023July 27, 2023
Posted inCustomer service How retailers can use AI to attract and retain talent by Ben Thompson July 18, 2023July 18, 2023
Posted inCustomer service Zendesk acquires Tymeshift to deliver AI-powered workforce management by Emily Bencic July 12, 2023July 12, 2023
Posted inCustomer service IKEA Australia extends refugee workforce program by Emily Bencic July 5, 2023July 12, 2023
Posted inCustomer service Twilio debuts CustomerAI ahead of SIGNAL 2023 event by Emily Bencic June 26, 2023June 26, 2023
Posted inCustomer service The importance of improving employee communications in retail by Diana Barbieri June 20, 2023June 20, 2023
