Posted inCustomer service Freshworks unveils AI Agent to improve customer and employee experience by Emily Bencic November 7, 2024November 7, 2024
Posted inCustomer service Telstra report: Retail is the second most disconnected sector for senior leader collaboration by Emily Bencic November 7, 2024November 7, 2024
Posted inCustomer service Zendesk builds on complete customer service solution by Emily Bencic November 1, 2024November 1, 2024
Posted inCustomer service QSR Oliver’s introduces Australian-first conversational AI by Emily Bencic October 30, 2024November 6, 2024
Posted inCustomer service Is exceptional customer service the key to success this peak season? by Vijay Sundaram October 29, 2024October 29, 2024
Posted inCustomer service The untapped potential of inclusive digital design in retail and e-commerce by Christian Fish October 29, 2024October 29, 2024
Posted inCustomer service How to master prompt hacking and supercharge AI chatbots for retail success by Andrew Phillips October 22, 2024October 22, 2024
Posted inCustomer service Keeping retail workers safe in the silly season with distress and abuse on the rise by Kimi Powell October 22, 2024October 22, 2024
Posted inCustomer service Online food delivery helps ease pressures in restaurant sector by Emily Bencic October 18, 2024October 18, 2024
