Posted inCustomer service Zebra CTO: How AI is transforming staff communication and productivity by Emily Bencic October 17, 2024
Posted inCustomer service Redefining customer service in the digital age by Nathan Borg October 15, 2024October 16, 2024
Posted inCustomer service Zoho: Australians expect superior customer experience as ‘default’ from small business by Emily Bencic October 11, 2024October 11, 2024
Posted inCustomer service Want better customer service in Australia? Maybe customers have a role to play too by Emily Bencic October 8, 2024October 8, 2024
Posted inCustomer service Zendesk releases industry-first outcome-based pricing for AI agents by Emily Bencic October 4, 2024October 4, 2024
Posted inCustomer service Salesforce rolls out next-generation AI models to power Agentforce by Emily Bencic October 1, 2024October 1, 2024
Posted inCustomer service Deputy Index shows employees are working longer shifts, more frequently by Emily Bencic September 16, 2024September 16, 2024
Posted inCustomer service How the right to disconnect legislation affects employers and employees in Australia by Ian Neil SC September 11, 2024September 11, 2024
Posted inCustomer service Zendesk: Australian business leaders predict an end to traditional CX by Emily Bencic August 29, 2024August 29, 2024
