eDelivery has been building, augmenting and re-imagining its capability into an innovative last-mile delivery technology platform that enables businesses worldwide to operate their delivery or dispatch services more efficiently and effectively.

Founded by Carl Popovic and helmed by Jack Amies (pictured), highly experienced retail, marketing and technology experts, eDelivery combines cutting-edge AI technology and intelligent automation engines, as well as an on-demand driver network, set to disrupt the $4.9 billion courier pick-up and delivery services industry.

“The last-mile delivery sector is radically evolving, as it faces unprecedented demand to keep up with Australia’s growing online shopping appetite. Most delivery businesses face huge challenges including labour shortages and rising operating costs, while their customers are demanding faster and more efficient services,” Amies said.

“This is where eDelivery comes to the fore. Our platform not only helps businesses run their delivery and driver operations more efficiently, but we also provide an on-demand driver network, allowing for immediate capacity when businesses really need it.”

A web-based delivery management system provides businesses with a single dashboard to manage their entire delivery and driver operations. The dashboard not only facilitates and simplifies operational logistics, but also offers an insights engine to view and interrogate operational data.

eDelivery also includes a driver app that connects drivers and couriers directly to the web dashboard, creating a seamless flow of information and data. The app has smart engines built in, which provides drivers with fastest route mapping and automated customer communications.

The platform also includes the eDelivery Driver Network (EDN), a crowdsourced driver network of over 2,500 courier and delivery drivers, able to be accessed by businesses in a B2B or B2C capacity at the touch of a button.

“The EDN enables businesses to offer customers a same-day delivery option at checkout or increase their delivery capacity on demand at a competitive price point,” Amies added.

“eDelivery represents the missing link in the logistics chain by overcoming common inefficiencies of last-mile delivery associated with short-delivery time frames, same-day delivery, cost of last-mile deliveries, last-minute route changes, failed deliveries, customer expectations and more.”

eDelivery is currently in the process of finalising initial onboarding processes and market testing. A full market launch will take place in late 2024 to early 2025.

“We are also embarking on a funding round through Australian equity crowdfunding platform, Birchal to provide people with the opportunity to invest in eDelivery,” Amies said.

“Once launched, we will implement an aggressive national sales strategy targeting courier and delivery companies, as well as wholesale suppliers and retail businesses. Once established in Australia, we will expand into other key markets including Asia, the Middle East and Europe.”