Hart & Co. has been awarded the national Retail Award for Customer Service Excellence – In Store at the Inside Retail Awards 2025.
Now in its tenth year, this award program celebrates the best in retail across Australia and New Zealand, recognising outstanding retailers who excel in customer experience.
Hart & Co chairman Rick Hart shared his thoughts on this significant milestone: “Winning this award is an incredible achievement and a testament to Hart & Co.’s unwavering commitment to ensuring the customer remains at the heart of everything we do.
“This recognition reflects our dedication to providing exceptional experiences for our customers, as well as the vital role our dedicated team members play in delivering outstanding service and support.”
Mr. Hart highlighted that it was a privilege to stand alongside retail industry leaders such as Priceline, Decjuba, and Weber—brands that continue to set the benchmark for excellence.
As a proud WA family-owned business, Hart & Co. remains dedicated to elevating the appliance journey for West Australians, ensuring customers receive an unmatched experience from the moment they step through their state-of-the-art showroom in Osborne Park.
