Leading business solutions and software provider, The Access Group Australia and New Zealand is launching its first hospitality software solution, Access Collins into the local market.
Delivering advanced enquiry and booking management functions, the fully integrated hospitality and reservation management system helps businesses optimise space and increase efficiency during current Covid-19 restrictions.
The Access Group Australia and New Zealand CEO, Alison Dodd said, “We have established a team of hospitality professionals in the region who understand the challenges that operators face and are confident that Access Collins will be a valuable tool for businesses wanting to boost their reservations and profits.
“Our experience shows that hospitality companies stand to increase bookings or enquiries by more than 15% through our Access Collins solution and we’re excited to show business owners how it can improve their conversion and create constructive conversations with their guests.
“Access Collins not only strengthens the operational processes and maximises query conversion to increase bookings, but also boosts guest engagement and satisfaction with a seamless journey from the point of first contact. Multiple operators benefit from the smart space finder tools which can suggest alternative times, dates or venues if the original choice is full.”
Access Collins boasts over 1,300 customers in the UK and a fast-growing customer base in Australia including one of its first customers, Capitol Corp in Perth. Also supporting the roll out of Access Collins is DesignMyNight, a hospitality and nightlife discovery platform, which will be launched in the coming months, to promote the vibrant hospitality scene in Sydney, Melbourne and other major cities.
“This is an exciting time for to support operators in the sector and we expect our best-in-class technology will help long-term recovery from the uncertainty of the last year and some erosion of consumer confidence. The Access Hospitality team in Australia is looking forward to providing our customers with the same great customer service and support that we are known for in the UK and we look forward to meeting many new partners and friends as we introduce Access Collins reservations platform to the industry,” Dodd said.
Access Collins is part of a suite of software solutions including payroll, accounting, HR and digital learning that The Access Group recently launched in Australia and New Zealand, leveraging its acquisition of Attaché Software in 2019.