The Body Shop has become one of the first major retailers in Australia to adopt Open Hiring for its in-store seasonal employment program.

Removing barriers for those who have been excluded from work through the elimination of background checks, screening, and education requirements, the program asks applicants to answer three simple questions, with the opportunity being offered to candidates in order of application:

  1. Are you legally authorised to work in Australia?
  2. Can you lift up to 11kg and work an eight-hour shift in one day?  
  3. Are you happy to work with customers? (not a disqualifier)

In line with the company’s inclusive hiring policy, The Body Shop is working with charity partners Launch Housing, Little Dreamers and Good Shepherd, as well as APM Employment Services to encourage those who have traditionally faced barriers to employment to apply.

The move follows a successful trial of the Open Hiring program, developed in partnership with inclusive hiring pioneer Greyston Bakery, in The Body Shop’s US stores and distribution centers. The program saw 733 seasonal employees hired and lead to an improvement in overall retention, number of units per hour produced and an ability to fill all available positions.

Locally, up to 438 Christmas casual positions will be made available this year, including through Open Hiring. The Body Shop plans to continue the Open Hiring scheme for the Christmas casuals program year to year.

“One of The Body Shop’s key principles is to be a business that’s a force for good and we’re proud to be removing employment barriers for those who may have been excluded from work,” The Body Shop Australia inclusion and belonging lead, Michelle Nolan said.

“Open Hiring focuses on a person’s potential rather than their history, and we’ve seen it can be a powerful way to find talented and loyal employees. A program like this gives people equal opportunity in a real way. We look forward to working with our partner groups and the wider population to provide meaningful employment opportunities for Australians.”