Franchise owners of The Cheesecake Shop in Richmond New Zealand, Paulette and Aaron Graham, have been awarded the Konopacki Leadership Award at The Cheesecake Shop’s 2024 Franchise Partner Conference.
This award recognises them as the top-performing Franchise Partners of the Year across both the Australian and New Zealand markets, a significant feat for a store located in a town with a population of just 19,000.
The Grahams’ achievement was highlighted at the recent Franchise Partner Conference, an event that brought together franchisees from across Australia and New Zealand to celebrate innovation, collaboration, and shared success. The award, sponsored by Bulla, was a highlight of the evening.
The couple’s success is attributed to their exceptional leadership, business acumen, and a strong commitment to their community. Over the past year, Paulette and Aaron have driven a 16% increase in sales and a 20% rise in customer numbers.
Paulette and Aaron have actively involved themselves in community events, such as local OMAC and RFD events, collaborations with radio stations, and birthday campaigns.
The Richmond store’s 4.9 Google rating reflects an unwavering commitment to quality and customer satisfaction, further establishing Paulette and Aaron as exemplary figures within The Cheesecake Shop franchise network.