Roll’d has chosen content hub, Go1.com, as its preferred workplace training partner to upscale its workforce with on-demand training.
Around 1,500 employees and franchisees who work across 83 Roll’d locations will benefit from new learning content, which will be available online and via mobile app, including Roll’d specific knowledge, industry-specific courses and soft skills.
Roll’d CEO and co-founder, Bao Hoang said training staff members has proven to be a challenge over the years so when the team came across Go1, they were excited by how easy it was to use.
“One of the key things we found appealing was that Go1 is cloud-based, meaning courses can be accessed from anywhere, anytime and on any device,” he said.
“Giving staff the opportunity to gain training on the job is very beneficial to Roll’d as a business but it’s not just about us. Training is great for their personal development, and we’re pleased to have found a partner in Go1 who takes care of that aspect for all employees.”
Hoang described the partnership with Go1 as “futureproofing” its workforce who are between 18 and 25 years old.
“The majority of our staff are young, and we want them to be with us in the next 10 to 20 years. We want to use Go1 to grow them from a team member to store manager and CEO one day,” he said.
“Having a robust and customisable platform like Go1 that we can personalise allows us to prepare for the workforce of the future and ready ourselves for jobs that don’t exist today.”
Roll’d co-founder Ray Esquieres said Go1 offers flexibility and training on-demand for staff to choose when they want to learn.
“Go1 delivers information and training in a way that isn’t text-based only and meets the needs of people where English isn’t their first language. Staff were previously confined to their computers when undergoing training but now with Go1 we can be mobile,” he said.
“Roll’d University provides an ideal opportunity for Roll’d to establish itself as a leader in an industry when it comes to investing in professional development of its franchisees, employees and support offices.”