Oracle has unveiled its upgraded Xstore Point of Service system with new architecture and an intuitive user interface. Users will be able to complete daily transactions via the rebooted dashboard that quickly identifies a customer’s purchase history and worklists to prompt next steps such as ‘Buy Online, Pick Up In Store’ orders.
Xstore utilises containerised architecture and Oracle Cloud Infrastructure (OCI) for increased security, while Oracle Autonomous Database offers data processing power. These enhancements will make deploying, updating and building new capabilities on top of the existing Xstore platform simple and cost effective.
Xstore will also offer flexibility in deployment models such as public cloud, multi-cloud, on-premises and OCI Roving Edge Infrastructure. It can be engaged as a fully mobile program on iOS or Android, as well as via a desktop.
The redesigned Xstore is the latest in a series of innovations in the Oracle Retail Suite. Users can now connect multiple solutions to follow operations from planning to completion.
Oracle Retail Xstore is designed with retail workers in mind, allowing them to easily access a customer’s transaction history from anywhere in the store. Relevant offers and rewards can also be generated, along with suggested next purchases based on the customer’s preferences.
Associates can access the inventory from multiple channels and select items to be shipped or picked up by another store for simplified moving of merchandise.
When not engaged in customer service, associates are prompted by a personalised dashboard with further actions including preparing click-and-collect orders or price adjustments. Store managers will be provided with a holistic view of order fulfilment.
The integration of OCI and OCI Container Instances means retailers can connect apps and updates through the Xstore platform. This offers improved security, accelerated performance, and the ability to deploy containers on several cloud suites.