Global ecommerce and marketplace accelerator, Pattern has launched Pattern Recovery, a new service designed to help Australian brands optimise their Amazon marketplace presence and safeguard profitability.
While Amazon offers unparalleled opportunities for brands to reach millions of customers, the scale and complexity of the platform can often result in Australian brands not making the most of the marketplace.
Pattern Recovery supports brands operating as first-party (1P) or third-party (3P) vendors on Amazon recover on average up to 6% of any revenue they may have missed from a five-year look back window.
Pattern Recovery offers a comprehensive review of all Amazon transactions, pinpointing areas where brands have missed opportunities and efficiently addressing these on the brand’s behalf. This not only enhances current profitability but provides valuable insights to refine and optimise operations to increase future revenue through in-depth root cause analysis and supply chain coaching.
Pattern managing director, Merline McGregor said, “Most Australian brands currently struggle to navigate all the moving parts that come with selling on Amazon. This leads to errors resulting in repeated missed opportunities for revenue relating to overcharges, misapplied fees and inventory recovery.
“Working on behalf of Australian brands, Pattern Recovery can identify and recover up to 70% of these missed revenue opportunities and back-date them as far as five years. This ensures brands can gain back profits that would otherwise have been a loss and optimise processes to safeguard profitability into the future.
“Optimisation and recovery efforts have led to some impressive revenue gains. One first-party Amazon vendor in Australia had 19,300 disputes made on its behalf for both new and old fees dating back five years. This achieved a $216,000 recovery.”