Leading beauty retailer, Sephora has partnered with data analytics platform, Qlik to revolutionise its human resources management system utilising Qlik Sense.
Strong international growth over the last decade has made it necessary for Sephora to combine its global HR practices. In a rapidly changing consumer retail sector, Sephora has developed a global vision of its talent management, embodied by the deployment of a global employer brand strategy.
Among the multiple initiatives that will enable the company to implement these ambitions, Sephora wanted to rely on a unique technology to manage its HR data and exploit its full value through dynamic analysis.
Sephora has deployed SAP’s SuccessFactors as its global Human Resources Information System (HRIS) for all countries and employees. It will be enriched with solutions like Qlik to manage local employee needs, jobs and recruitment requirements. Qlik will help Sephora’s HR management team and all other managers navigate the analytics.
In developing an initial Qlik application – called People Trends – available on mobile devices via Qlik Sense, all managers within Sephora now have a single source of truth for all HR data from which to make informed decisions.
“Employees expect the same level of service and responsiveness from their company as they receive in their daily lives. It was imperative to provide our managers with a solution that is easily accessible via mobile applications to provide them with information in real-time,” Sephora global vice president for HRIS, Thomas Morabito said.
The Qlik solution is structured around four functional areas: employee engagement, talent development, recruitment, and HR organisation and effectiveness. This intuitive, easy-to-use and robust application is not only dedicated to data visualisation, but is a main driver in the overall HR digitalisation process.
“HR data allows companies to better understand the expectations of their employees, to accompany them throughout their career, and to identify opportunities for them, ultimately allowing for more refined and higher value-added talent management. We are delighted to support Sephora in the deployment of its employee vision,” Qlik country leader for France, Nicolas Hirsch said.
To support it in this project, Sephora also relied on Micropole, a Qlik partner. The prototyping of the application was quick and allowed Sephora to choose the most striking performance indicators to visualise the most significant data at a glance.