Leading business management platform, MYOB has received Canstar Blue’s Most Satisfied Customer – Small Business Accounting Software award for the second consecutive year, while also taking top spot at the 2024 SaaS Awards for its mid-market solution, MYOB Acumatica as Best SaaS Product for Management Accounting and Budgeting.
Canstar Blue surveyed a sample of Australian small-to-medium sized business owners, who rated their satisfaction with products or services across key areas. MYOB scored five out of five-star ratings and outperformed the market in all categories including value for money, ease of use and client service.
MYOB CEO, Paul Robson (feature image) said he is proud to have the achievements of the organisation acknowledged by Canstar Blue in this competitive category.
“We’re honoured to be recognised again by Australian small businesses, and to have scored the highest customer satisfaction ratings in 2024. Our team works hard to deliver a market leading business management platform that solves key workflows, and to see five stars across all categories makes this result incredibly rewarding,” he said.
Canstar Blue editor-in-chief, Christine Seib said, “Half of the small-to-medium-sized business owners and managers surveyed by Canstar Blue say their accounting software is critical to their business and makes operating their business easier.
“One-third believe it contributes to the growth of their business. These findings are a tribute to top accounting software providers generally and particularly to MYOB, which delivers the support owners and managers expect and then some more.
“MYOB managed to deliver these while still providing what customers viewed as good value for money, leaving them highly satisfied overall. That made MYOB the winner of Canstar Blue’s Most Satisfied Customers – Accounting Software award for 2024, following up its win in 2023.
“In total, MYOB has won the Most Satisfied Customers award in this category four times in the past decade, underlining its commitment to accounting software excellence.”
A long-established awards program spanning 56 categories, the SaaS Awards recognise the leading innovations and applications of software-as-a-service solutions across a wide range of use cases and sectors.
MYOB general manager of product and product marketing for enterprise and practice, Valantis Vais (above) said, “We are delighted MYOB Acumatica has been named the winner in the Best SaaS Product for Management Accounting and Budgeting category at this year’s SaaS Awards.
“We have made significant investment into building the best solution for Australian and New Zealand mid-market businesses, and it’s great to have the quality and capability of our platform recognised by The SaaS Awards. We couldn’t have achieved this recognition without our customers, partners, and our team, and I would like to take this moment to also thank them for their support.”