Blooms The Chemist held its annual Partner’s Conference and Awards from 6th to 11th November 2024 for over 180 pharmacist owners, supplier partners, sponsors and guests.

The 2024 Partner’s Conference took place in Kyoto and Tokyo, Japan, which marked the network’s return to international conferences. Global retail practices were explored in iconic Japanese locations, including Kyoto’s historic sites, Tokyo’s retail hubs, and the Ginza district to deepen the team’s understanding of cultural impacts on retail success.  

Renowned American retail expert and Harvard alumni, Professor John Strong spoke at the conference, sharing his experience of over 25 years in the financial analysis of the global retailing industry.

Blooms The Chemist CEO, Emmanuel Vavoulas said, “The return of international conferences for our network, starting with this year’s Partner’s Conference, provides a unique opportunity to expand our knowledge and cultural understanding of global retail practices. This ensures that Blooms The Chemist continues to deliver the highest quality of care to our community.

“The annual Blooms The Chemist Partner’s Conference Awards is also a great way to recognise the outstanding efforts and achievements of our dedicated network pharmacies and pharmacists for the past year.”

Blooms The Chemist Baldivis (WA) was crowned Store of the Year, displaying outstanding customer service, community engagement, and team member retention in the last 12 months. 

Runner up Store of the Year Award was handed to Blooms The Chemist Tweed City Central (NSW). Luke Owens from Blooms The Chemist Erina (NSW) was awarded Pharmacist of the Year and Claire Robertson from Blooms The Chemist Wagga Wagga (NSW) took home the Values and Culture Award. 

Additional winners included:

  • Retail Excellence Store of the Year: Blooms The Chemist Bullcreek (WA)
  • New Store of the Year – 24 months: Blooms The Chemist Ballarat North (VIC)
  • Sustainability Store of the Year: Blooms The Chemist Erina (NSW) 
  • Purpose Store of the Year: Blooms The Chemist Casey Central (VIC)
  • Dispensary Award: Blooms The Chemist Belmont Central (NSW)
  • Productivity Award: Blooms The Chemist  Bakewell (NT) 
  • Customer Service Award: Blooms The Chemist Saratoga (NSW)
  • Supplier of the Year: Reckitt 

Blooms The Chemist also acknowledged the support from its supplier partners including platinum sponsors AFT Pharmaceuticals, Aspen Pharmaceuticals, Care Pharmaceuticals, Chemfit, Haleon, Herbs of Gold, MPS Connect, PharmaCare, Reckitt, ResMed, Sandoz, Symbion, Technology360 and VidaCorp.