In an era where distributed teams and deep, complex work is increasingly the norm, many organisations have discovered the advantages of asynchronous work—where team members collaborate on the same projects or assignments but at different times.
The approach can be a game-changer for managing complex projects, conflicting work schedules and multiple time zones. However, not all tasks are well-suited to asynchronous settings, and finding the right balance is key to maximising productivity and efficiency.
The benefits of asynchronous work
Asynchronous work offers a more flexible and efficient alternative to traditional in person meetings or endless Zoom/Teams/Hangouts. It allows team members to engage with projects and contribute their input on their own schedules, which can be particularly beneficial for teams juggling different time zones and competing deadlines, not to mention each team member’s unique work style.
In fact, according to a Miro survey, 61% of knowledge workers believe that asynchronous work helps reduce burnout by minimising the need for constant meetings and interruptions.
The tasks best suited to asynchronous work
While there are many tasks that will inevitably require a synchronised, all-hands-on-deck approach, there are others that naturally lend themselves to asynchronous work.
- Deep work tasks: Tasks that require deep focus and concentration, such as research, writing, and detailed analysis are ideal for asynchronous work, as it allows people to zone in on their tasks without the constant interruptions often associated with real-time collaboration. This uninterrupted focus time can encourage a “flow state”, enhancing the quality and depth of work produced.
- Creative and planning tasks: While creative brainstorming and big-picture planning often benefits from real-time interaction, taking an asynchronous approach could yield better results. Allowing team members to ideate in their own way and at their own pace ensures everyone has the chance to contribute, and can lead to more thoughtful input and innovative solutions. This approach is especially beneficial for diverse teams with varied strengths, and can be useful for refining ideas efficiently.
- Documentation and reporting: Creating detailed documentation and reports can be time-consuming but an asynchronous approach offers valuable efficiencies. Instead of sharing information verbally during meetings, teams can use shared documents to compile and review information, ensuring that all details are captured and easily accessible.
- Feedback and review processes: According to Miro’s survey findings, 60% of knowledge workers prefer to give feedback asynchronously. An asynchronous feedback and review process means team members can provide more thoughtful, detailed input—instead of needing to share their thoughts on the spot—which can often lead to more considered and actionable takeaways. This method also ensures that feedback is documented and available for future reference.
Integrating asynchronous work within your team
Despite its benefits, asynchronous work is not without its challenges. Without proper structure, it can lead to miscommunication, confusion, and feelings of isolation among team members. It’s therefore essential to implement thoughtful processes to leverage the benefits of asynchronous work while mitigating potential drawbacks.
- Tailor processes to your team’s needs: Start by experimenting with asynchronous methods for specific tasks. For example, if meetings are typically used for discussing deliverables, try having team members review and comment on documents independently before scheduling a follow-up discussion. Establish a centralised repository for key information, such as a shared document or project management tool, to keep everyone aligned.
- Utilise effective tools: Leverage tools that facilitate asynchronous collaboration. Platforms that allow teams to integrate various types of information into one central location, and tools that enable interactive walkthroughs of documents and boards, are great for asynchronous work. Tools like these can help maintain engagement and clarity even when team members are working at different times.
- Communicate clearly: Ensure everyone understands the reasons for and processes of asynchronous work. Clearly outline expectations and provide guidance on how to participate effectively. Seek ongoing feedback on how the asynchronous approach is working and be prepared to make adjustments based on team input.
- Balance synchronous and asynchronous work: While asynchronous work has its advantages, some tasks still benefit from real-time interaction. For instance, meetings can be effective for kick-off discussions, team-building activities, or solving complex problems that require immediate feedback. Striking the right balance between synchronous and asynchronous work can enhance overall productivity and collaboration, while keeping teams engaged and cohesive.
Not all work is created equal, and recognising which tasks are best suited to asynchronous settings can significantly impact your team’s efficiency and productivity.
By understanding the benefits and challenges of asynchronous work, experimenting with appropriate tasks, and leveraging the right tools, you can optimise your workflow and enhance collaboration.
Balancing asynchronous and synchronous methods will ensure that your team operates at its best, no matter when or where work is being done.
David Oakley is vice president for Asia Pacific at Miro.