Salesforce has confirmed general availability of Slack Lists, bringing project and task management directly into Slack.
The Lists feature brings structure to conversations in Slack and enables teams to manage projects, priorities and inbound requests, without having to switch between multiple applications.
With Slack Lists, teams can manage and track projects from start to finish from planning marketing campaigns to managing technology deployments, collaborate on tasks by pulling people into a conversation with message threads, and automate and triage requests and to-dos. The Workflow Builder no-code automation tool can be used to automate routine work.
Sales teams can use Slack lists to stay organised with day-to-day work, coordinate and collaborate on tasks with the whole account team, and plan customer meetings and engagements. Service teams can keep tabs on any outstanding issues in a list or empower new agents with a curated onboarding plan.
Slack CEO, Denise Dresser said, “With Lists, you can turn conversations in Slack into actionable tasks that drive work forward. Now those loose next steps shared in a project channel can be tracked across a team. With project management in Slack, teams across organisations will have everything they need to complete projects faster and increase productivity using the full power of Slack.”
Slack Lists is currently rolling out and will be available to Slack users in the coming months. It will be included in all paid plans.