Coles will be Australia’s first major supermarket to offer drone delivery for more than 250 of the most popular grocery items making it faster and easier for customers to get what they need.
Partnering with global on-demand drone delivery service, Wing, customers in Canberra will be the first to pilot the new technology, with delivery in minutes.
The drone delivery pilot will offer a selected range of itemsincluding bread, fresh produce, snacks, convenience meals, health care items, kitchen essentials and even toilet paper with no minimum spend or delivery fee.
Customers simply order via the Wing app and upon arrival, the drone lowers the package to the ground at the location for a contactless delivery.
Coles chief executive for ecommerce, Ben Hassing said drone delivery was the next evolution in delivery technology and will support Coles’ ambition to be Australia’s most sustainable supermarket by reducing the number of trucks on the road.
“We are passionate about finding innovative ways to help our customers to shop with us and we aim to deliver anytime, anywhere, anyhow shopping. By partnering with Wing, we’re able to offer our online customers another convenient option to purchase the Coles items they know and love and get them delivered straight to their door,” he said.
Wing Australia general manager, Simon Rossi added, “We’re delighted to be teaming up with Coles, one of Australia’s leading retailers, to expand their delivery options for customers by taking to the skies of Canberra.”
“Whether you’ve run out of milk and eggs for breakfast, forgotten to pick up a loaf of bread for school lunches, or are just after a fresh ‘grab and go’ snack, customers in our delivery service area in Canberra can now get those urgent items they need in a hurry, delivered by drone.”
Wing operates 8am to 4.30pm on weekdays and Saturday and 9am to 4pm on Sundays. Customers can place a delivery during this time via the Wing app.
Wing made more than 100,000 deliveries in Australia in 2021 and has made more than 30,000 deliveries in Australia this year.