Unified supply chain and retail solutions provider, RELEX Solutions has introduced RELEX Mobile Pro, an advanced AI-driven in-store execution app for retailers, suppliers, wholesalers and manufacturers, designed to consolidate in-store tools and processes into one place.
The app empowers store associates with an easy and accurate store ordering and tasking offering, with a focus on managing the complexities of the fresh business by improving store efficiency while minimising waste and spoilage.
Over 40% of grocery retail sales came from fresh departments in 2023, making it critical to ensure the fresh department is always in stock and fresh. By combining the RELEX Mobile Pro solution with AI-driven machine learning capabilities of RELEX, customers can overcome typical fresh-specific challenges, including poor inventory visibility, product availability and product presentation to the consumer.
“RELEX Mobile Pro is purpose-built to optimise in-store ordering while also providing an all-inclusive task management offering. This enables the automation of manual tasks and boosts efficiency, so store personnel can shift their focus to high-value tasks,” RELEX Solutions vice president of product, forecasting and replenishment, Tom Charlton said.
“This new offering has been created to help our customers create a significant step-change with their in-store processes, creating competitive differentiation while also leveraging best-in-class data science to ensure the right products are where they need to be, every time.”
RELEX Mobile Pro, combined with the RELEX fresh item replenishment capabilities, uses AI and ML to address challenges like understanding store inventory levels, customer purchasing patterns for date-sensitive products, and prioritising tasks to provide a better customer experience. It also helps optimise stock management by ensuring products are stocked correctly, reducing spoilage and out-of-stocks, boosting sales, and improving efficiency.
Using RELEX Mobile Pro, orders can easily be reviewed and amended, leveraging suggested replenishment amounts and making modifications based on stock counting updates. The solution also allows for ad-hoc order creation to address unexpected ordering needs. With item scanning and search functionalities, users can instantly access product-specific data while in-store.
Additionally, the RELEX unified offering enables users to intuitively check stock balances, conduct counts, and make necessary updates. With alerting features, users receive focused alerts for specific value-added actions.